Privacy Policy
How Yextorialon protects and manages your personal information
Information We Collect
When you engage with Yextorialon's trading education platform, we collect several types of information to provide you with personalized learning experiences. This includes basic account information like your name, email address, and contact details when you register for our courses or webinars.
Personal Information
Name, email address, phone number, and mailing address collected during registration and course enrollment processes.
Educational Data
Course progress, quiz results, learning preferences, and participation in trading sessions to track your educational journey.
Technical Information
IP address, browser type, device information, and website usage patterns to improve platform performance and user experience.
We also collect information about your learning preferences and progress through our educational modules. This helps us recommend appropriate courses and track your development in financial markets understanding. Your interaction with our trading session recordings and educational materials helps us create better learning experiences for all users.
How We Use Your Information
Your information serves multiple purposes within our educational ecosystem. We use it to deliver course content, send important updates about upcoming trading sessions, and provide customer support when you need assistance with the platform.
Educational progress tracking allows us to suggest relevant courses and identify areas where you might benefit from additional learning resources. We analyze usage patterns to understand which teaching methods work best and continuously improve our educational offerings.
Communication purposes include sending newsletters about market insights, notifying you of new course releases, and sharing important platform updates. You can control these communications through your account settings and unsubscribe at any time.
Information Sharing and Disclosure
Yextorialon maintains strict policies regarding information sharing. We never sell your personal information to third parties or use it for purposes outside of educational services. However, there are specific circumstances where we may share limited information.
Service providers who help us operate the platform may access certain information under strict confidentiality agreements. This includes our hosting providers, email service providers, and educational content delivery networks. These partners are contractually obligated to protect your information and use it only for providing services to us.
Legal requirements may occasionally necessitate information disclosure. We will comply with valid legal requests from Pakistani authorities or international regulatory bodies when required by law. In such cases, we will notify you unless legally prohibited from doing so.
Your Rights and Control
You maintain significant control over your personal information and how it's used within our platform. Understanding these rights helps you make informed decisions about your data.
- Access Right: Request a complete copy of all personal information we hold about you, including educational progress data and account history.
- Correction Right: Update or correct any inaccurate or outdated personal information in your account at any time.
- Deletion Right: Request removal of your personal information, subject to legal and educational record-keeping requirements.
- Portability Right: Receive your educational progress data in a structured, machine-readable format for transfer to other platforms.
- Communication Control: Opt out of marketing communications while maintaining access to essential course-related notifications.
- Processing Restriction: Limit how we process your information in specific circumstances while maintaining your account access.
To exercise any of these rights, contact our privacy team using the information provided below. We respond to most requests within 15 business days and provide clear explanations of any limitations due to legal or operational requirements.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security measures to safeguard your personal and educational data from unauthorized access, alteration, or disclosure.
Technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits. All sensitive information is stored using industry-standard encryption protocols, and access is limited to authorized personnel who require it for their specific job functions.
Administrative measures include comprehensive staff training on data protection, strict access controls, and regular review of our security policies. We maintain incident response procedures to quickly address any potential security concerns and notify affected users when appropriate.
While we implement robust security measures, no online platform can guarantee complete security. We encourage users to maintain strong passwords and report any suspicious account activity immediately.
Data Retention and Deletion
We retain your information only as long as necessary to provide educational services and comply with legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.
Account information and educational progress data are retained while your account remains active and for two years after account closure to accommodate potential reactivation requests. Course completion certificates and academic records may be retained longer to verify educational achievements.
Technical logs and usage analytics are typically retained for twelve months for platform improvement purposes. Marketing communication data is deleted immediately upon unsubscribe requests, though we maintain suppression lists to prevent accidental re-enrollment.
International Data Transfers
As an educational platform serving students globally, we may transfer your information outside of Pakistan to provide comprehensive learning experiences. This includes accessing course content hosted on international servers and collaborating with educational partners in other countries.
All international transfers are conducted with appropriate safeguards in place, including contractual protections and adherence to recognized data protection standards. We ensure that your information receives equivalent protection regardless of where it's processed.
When using third-party educational tools or platforms integrated with our services, your information may be subject to the privacy policies of those providers. We carefully vet all partners and require them to maintain appropriate data protection standards.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage. These technologies help us remember your preferences, track course progress, and provide personalized recommendations.
Essential cookies are necessary for platform functionality and cannot be disabled without affecting your ability to access courses and educational materials. Analytics cookies help us understand how users interact with our content and identify areas for improvement.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide detailed information about our cookie usage and allow you to manage preferences through your account settings.
Changes to This Policy
This privacy policy is reviewed regularly and updated to reflect changes in our services, legal requirements, or data protection practices. We believe in transparency and will notify users of significant policy changes through multiple channels.
Major changes affecting how we collect, use, or share your information will be communicated via email and prominent platform notifications at least 30 days before implementation. Minor updates or clarifications may be posted directly to this page with updated revision dates.
We encourage users to review this policy periodically to stay informed about how their information is protected and used. Continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Questions and Contact Information
Email: support@yextorialon.com
Address: C-20, Block 5 Gulshan-e-Iqbal, Karachi, Karachi City, Sindh 75300, Pakistan
Phone: +923044168382
We respond to privacy inquiries within 15 business days and provide clear guidance on your available options.